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Stratworth Group LLC
Return & Refund Policy.

Return and Refund Policy

 

Last Updated: May 24, 2026

At Stratworth Group LLC, we strive to ensure excellence and provide high-quality services and products across all our business units.

This Stratworth Group LLC Return and Refund policy outlines our privacy policy and most importantly, our standards for returns, refunds, and cancellations.

1. Return and Refund Policy Overview

 

B​ecause we operate in diverse sectors (advisory, publishing, and executive education), refund eligibility depends on the nature of the product or service purchased. Sections 2.1 and 2.2 outline return and refund policies across our various business units.

2. Digital Products and Publications

Due to the nature of digital publishing and electronic goods, all sales of digital books, access to online courses, or downloadable media (such as the curation and indexing services offered by MARRII;  journal article publications offered by POOMS Publishing; books and book chapters offered by Cecilian Publishing, and executive education courses offered by Stratworth University) are considered final. If you encounter a technical issue preventing you from accessing your content, please contact us at payments@stratworth.org within 48 hours for support. We will provide reasonable technical support to resolve access issues.

3 . Consulting and Advisory Services

 For services provided by Stratworth Strategy Consulting or our other advisory units:

  • Cancellations: Requests for cancellation must be submitted in writing at least 72 hours before the scheduled appointment or service delivery.

  • Late Cancellations: Cancellations made less than 72 hours may be subject to a 50% service fee.

  • Refunds: If you are dissatisfied with a service, please contact us within 3 business days of delivery. Refund requests are reviewed on a case-by-case basis and granted at the sole discretion of Stratworth Group management.

4. How to Request a Refund

To request a refund, please email payments@stratworth.org with the following details:

  • Full Name

  • Order Number/Transaction ID

  • Date of Purchase

  • Reason for Request

We aim to respond to all inquiries within 3-5 business days.

5. Dispute Resolution

We value your business and therefore, we aim and are committed to resolve any payment concerns directly. If you identify an issue with a charge on your statement, please contact us immediately at payments@stratworth.org or 307-466-6901. Because chargebacks are costly and disruptive, we prefer and request that you contact us before initiating a chargeback with your bank or financial institution, as we are committed to finding an amicable and prompt solution.

 

6. Changes to Our Return and Refund Policy

We reserve the right to update this policy at any time. Changes will be effective immediately upon posting to this website.

 

4. Contact Information

Stratworth Group LLC

30 N Gould St, STE R,

Sheridan, WY 82801, USA

Email: info@stratworth.org

Phone: +1.307.466.6801

Contact

STRATWORTH GROUP

30 N Gould St, STE R, 

Sheridan WY, 82801, USA

Customer Service

USA: +1.307.466.6801

EMEA: +90.548.849.3200

Email: info@stratworth.org

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